Shipping Policy

 

Shipping Locations
We currently ship to all U.S. states and territories. International shipping is not available right now.

Processing Time
All orders are processed within 1–2 business days (Monday-Friday). Please note that custom or pre-order items may require additional processing time.

Delivery Time
Our standard delivery timeframe is 5–7 business days (Monday-Friday) after your order has been processed. Delivery times may vary based on your location and the shipping carrier.

Order Cut-Off Time
05 PM (GMT-05:00) Eastern Standard Time (New York). Orders received after 05 PM will be counted on the next working day.

Shipping Fees
Shipping costs are calculated at checkout based on your delivery location and order weight. We offer free standard shipping for all orders within the United States.

Order Tracking
Once your order is shipped, you will receive an email with a tracking number to monitor the delivery progress.

Issues with Delivery
If you experience any issues with your delivery, such as delays, lost packages, or damaged items, please contact our customer support team at sales@terryroger.com for prompt assistance.

Contact Us

If you have any questions or concerns regarding this policy, please reach out: 

Business Name: Terry Roger

Business Address: 5130 47th Ave, Sacramento, CA 95824, USA

Business Phone: +1 5123255512

Business Email: sales@terryroger.com

Working Days: Monday to Friday